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        <title>Business Objects Americas Products - Support Services</title>
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        <description>Business Objects Americas Products - Support Services</description>
        
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            <title>Crystal Single Case (English)</title>
            <link>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=98078100</link>
            <description>Your purchase of SAP Crystal Single Case gives you access, in English, to our customer support engineers via an online ticketing process and is valid for one full year from the date of your purchase, excluding weekend, for the single issue. There is no software to download or install.</description>
            <pubDate>Thu, 2 Aug 2012 02:06:40 -0500</pubDate>
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            <title>SAP Enterprise Support for SAP Crystal Reports Server, full product, 20 CAL</title>
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            <description>SAP Enterprise Support includes all the benefits of the SAP Standard Support option, plus provides proactive support with service level agreements (SLAs), a dedicated support contact for critical situations, and a root cause analysis team to help restore your system to normal operations.</description>
            <pubDate>Thu, 2 Aug 2012 01:40:38 -0500</pubDate>
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            <title>SAP Enterprise Support for SAP Crystal Reports Server, full product, 10 CAL</title>
            <link>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=218949100</link>
            <description>SAP Enterprise Support includes all the benefits of the SAP Standard Support option, plus provides proactive support with service level agreements (SLAs), a dedicated support contact for critical situations, and a root cause analysis team to help restore your system to normal operations.</description>
            <pubDate>Thu, 2 Aug 2012 01:37:17 -0500</pubDate>
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            <title>SAP Enterprise Support for SAP Crystal Reports Server, full product, 5 CAL</title>
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            <description>SAP Enterprise Support includes all the benefits of the SAP Standard Support option, plus provides proactive support with service level agreements (SLAs), a dedicated support contact for critical situations, and a root cause analysis team to help restore your system to normal operations.</description>
            <pubDate>Thu, 2 Aug 2012 01:30:16 -0500</pubDate>
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        <item>
            <title>SAP Enterprise Support for SAP Crystal Reports Server, full product, 5 NUL</title>
            <link>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=218949300</link>
            <description>SAP Enterprise Support includes all the benefits of the SAP Standard Support option, plus provides proactive support with service level agreements (SLAs), a dedicated support contact for critical situations, and a root cause analysis team to help restore your system to normal operations.</description>
            <pubDate>Thu, 2 Aug 2012 01:20:30 -0500</pubDate>
            <guid>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=218949300&amp;modDate=1343888430000</guid>
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        <item>
            <title>SAP Standard Support for SAP Crystal Reports Server, full product, 20 CAL</title>
            <link>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=218947800</link>
            <description>The SAP Standard Support option delivers support services to enable continuous and effective business operations. This level of support provides you with the services to minimize the cost and risk associated with keeping your systems up and running.</description>
            <pubDate>Thu, 2 Aug 2012 01:18:17 -0500</pubDate>
            <guid>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=218947800&amp;modDate=1343888297000</guid>
        </item>
        
        <item>
            <title>SAP Standard Support for SAP Crystal Reports Server, full product, 10 CAL</title>
            <link>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=218947700</link>
            <description>The SAP Standard Support option delivers support services to enable continuous and effective business operations. This level of support provides you with the services to minimize the cost and risk associated with keeping your systems up and running.</description>
            <pubDate>Thu, 2 Aug 2012 01:06:34 -0500</pubDate>
            <guid>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=218947700&amp;modDate=1343887594000</guid>
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            <title>SAP Standard Support for SAP Crystal Reports Server, full product, 5 CAL</title>
            <link>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=218830100</link>
            <description>The SAP Standard Support option delivers support services to enable continuous and effective business operations. This level of support provides you with the services to minimize the cost and risk associated with keeping your systems up and running.</description>
            <pubDate>Thu, 2 Aug 2012 01:00:06 -0500</pubDate>
            <guid>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=218830100&amp;modDate=1343887206000</guid>
        </item>
        
        <item>
            <title>SAP Standard Support for SAP Crystal Reports Server, full product, 5 NUL</title>
            <link>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=218947900</link>
            <description>The SAP Standard Support option delivers support services to enable continuous and effective business operations. This level of support provides you with the services to minimize the cost and risk associated with keeping your systems up and running.</description>
            <pubDate>Thu, 2 Aug 2012 00:58:01 -0500</pubDate>
            <guid>http://store.businessobjects.com/DRHM/store?Action=DisplayProductDetailsPage&amp;SiteID=bobjemea&amp;Locale=en_IE&amp;ThemeID=28229900&amp;productID=218947900&amp;modDate=1343887081000</guid>
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