Crystal Single Case (English)
Your purchase of SAP Crystal Single Case gives you access, in English, to our customer support engineers via an online ticketing process and is valid for one full year from the date of your purchase, excluding weekend, for the single issue. There is no software to download or install.
Customer Support When You Need It - One Case At a Time.
In addition to the support that you can access any time of day via our online FAQs, knowledge base articles, and SAP-moderated community forums, get expert one-on-one assistance directly from our customer support engineers with SAP Crystal Single Case.
SAP Crystal Single Case is NOT SOFTWARE; it is a technical support service.
The following products are currently eligible for the expert support provided by SAP Crystal Single Case. Please note the date after which support is no longer available.
| SAP Crystal Reports 2011 |
Presently supported |
| SAP Crystal Presentation Design 2011 |
Presently supported |
| SAP Crystal Dashboard Design 2011 |
Presently supported |
| Crystal Reports for Eclipse, version 2 |
Support will be unavailable after March 31, 2013 |
| Crystal Reports for Visual Studio 2003 |
Support will be unavailable after December 31, 2012 |
| Crystal Reports for Visual Studio 2005 |
Support will be unavailable after October 31, 2015 |
| Crystal Reports for Visual Studio 2008 |
Support will be unavailable after December 31, 2018 |
| Crystal Reports for Visual Studio 2010 |
Support will be unavailable after November 1, 2015 |
| SAP Crystal Dashboard Design 2008 (formally Xcelsius Engage) |
Support will be unavailable after December 31, 2015 |
| SAP Crystal Presentation Design 2008 (formally Xcelsius Present) |
Support will be unavailable after December 31, 2015 |
| SAP Crystal Reports, 2008 V0 |
Support will be unavailable after March 31, 2013 |
| SAP Crystal Reports, 2008 V1 |
Support will be unavailable after December 31, 2015 |