SAP Standard Support for SAP Crystal Reports Server, upgrade, 10 CAL
The SAP Standard Support option delivers support services to enable continuous and effective business operations. This level of support provides you with the services to minimize the cost and risk associated with keeping your systems up and running.
Reactive Support to Help Keep the Application Operating
- Reliable response to technical disruptions
- Sustained system integrity
- Access to new innovations and enhancements
- Response to technical disruptions - Offers support for mission-critical business processes, with around-the-clock issue resolution and escalation, including 24/7 access to the SAP Service Marketplace and SAP Notes service for break/fix resolution.
- Access to both support packages and major new releases.
- Valid for 12 months.
