SAP Enterprise Support for SAP Crystal Reports Server, full product, 20 CAL
SAP Enterprise Support includes all the benefits of the SAP Standard Support option, plus provides proactive support with service level agreements (SLAs), a dedicated support contact for critical situations, and a root cause analysis team to help restore your system to normal operations.
Proactive Support for Mission Critical Applications
- Maintain business continuity - Expert dedicated team to restore normal operation in production down situations
- Protect investments and accelerate innovation - Enable innovation without upgrading current systems
- Optimize business processes - Manage business processes more effectively
- Reduce total cost of operations - Lower costs by standardizing, integrating, and managing business and IT processes
- Continuous Quality Checks - Help reduce project risks
You can gain support across an application's entire life cycle, from implementation and testing, to maintenance and operations, to monitoring, optimizing, and upgrading. You can also acquire the state-of-the-art tools, techniques, content, and best practices that can help you protect and support your IT landscape and realize - across an application's entire life cycle.