SAP Knowledge Acceleration, versions for SAP CRM: Sales/Service/Marketing
SAP Knowledge Acceleration software is designed to give your users the comprehensive skills and in-depth knowledge required to leverage the marketing, sales, and service components of the SAP Customer Relationship Management (SAP CRM) application.
Understand and Leverage the Sales, Marketing, and Service Components of SAP CRM
SAP Knowledge Accelerationwill enable them to gain the essential business insights they need to make better decisions, build profitable relationships with customers, and improve service delivery. SAP Knowledge Acceleration software is a customizable, Web-based learning tool that delivers out-of-the-box training for SAP solutions as well as ongoing knowledge support for business users. Because it is easy to deploy, easy to use, and always available, SAP Knowledge Acceleration software can be the cornerstone of any learning solution designed to reach a large number of end-users.
- An introduction to the main functions and key processes of SAP CRM marketing, sales, and service
- A description of the main elements of the SAP CRM application's WebClient user interface and their functions
- An explanation of SAP CRM product master data
- A more detailed insight into the specific functionality of the SAP CRM marketing, sales, and service components
- A customized version of each course is available to meet the specific functional job requirements of cost accountants and controllers
- Learn how to work more effectively with analytics and marketing processes to drive customer demand
- Learn how to manage your sales order processing cycle more accurately and efficiently
- Learn how to work with service-related operations to ensure an efficient service and enhanced customer satisfaction
Learn more about SAP Knowledge Acceleration software.